Insider's Day in data centre

(Note that this will be delivered on 17-20January07 in Manila)
For the study benefit of the students of Mapua Institute of Technology, Manila.

An Insider’s day in data centre (a 1.5hour presentation)
(operator’s point of view plus what it can give you if you’re a Project Mgr)
Target Audience : newly grad , working/under grads, InfoComm Techs


Objective: to technically narrate what’s happening inside for others may know even before they get to any datacenters (for programmers, operations, sys-infra, project mgr, etc ). In between, there would be presentations of technology and system used nowadays, in AsiaPacific, enveloped with good values and insights of today.


Concept of idleness: it about 40% idle in data centre in normal days. This is so for operation shall be concentrated or focused when a problem arises. The concept is to make scripts, make easier your daily routines, and be ready for any untoward for the day, if any. But if there’s no migration, upgrades (happens _x_in a year), cut-over testing, or any other, uptime of data centre shall give you an accepted N% uptime, serving as SLA.



Insider series 1 by J.ARANA
24hour window in DC
see other link: Eating a big fish

Industries in which DC are in
Enterprise businesses
Manufacturing
Financials
Health Care
Military
Research Industry
Sporting events
Proverbial ThreadStone Project


0600H
First 5 minutes
0830H

Follow up unresolved Tickets/Report Forms/Incident reports
Technology used:
Operations Management
Thunderbird (free)
Lotus Notes (an IBM proprietary)
IBM Tivoli Service Desk Client running in Citrix App Delivery
Session Space of John Richardson Citrix

Some current popular Platform for any company's webspshere working on:
Platform
AIX
AS/400
HP ProLiant Servers
HP Unix Servers
Intel-Based
SUN
Operating Systems
HP UX
Microsoft(R) Windows(R) Operating Systems
or Wintel
Solaris
OS/400
Unix

Enterprise Resource Planning
ERP SAP
Application Servers
BEA WebLogic
IBM WebSphere

Database Servers
IBM DB2
Microsoft SQL
Oracle
Application Delivery solutions
Citrix

Messaging
IBM MQ Series
IP messaging
Unix

Web Servers
Apache
IBM HTTP Server
iPlanet
Microsoft

Programming Platform
Java Platform, Enterprise Edition J2EE


System:
1. It is imperative to have known a second/third language- Mandarin, Nihonggo and/or French. Benefit of having a second language plus the right twang..

It's interdisciplinary combinations--design and technology, mathematics and art (with int’l flavour taste)--"that produce YouTube and Google," says Thomas Friedman, the best-selling author of The World Is Flat.
language ,skill sets, disciplines...world cultures, international mindedness -so-called

2. ..says former Lockheed Martin CEO Norman Augustine. "We have to emphasize communication skills, the ability to work in teams and with people from different cultures."


3. ..make the grade in the global economy because they can't think their way through abstract problems, work in teams, distinguish good information from bad or speak a language other than English. -TIME 2006, By CLAUDIA WALLIS, SONJA STEPTOE


Marketing time:
Marketing ICT
Image managers of international stars are in always in a look out – where, how, what’s the gig. They can use these ICT technologies to gain popularity for their managed personality.
Our very own paomigs hits 10,000 on his Blue Moon version.

A Montage of …


1000H
Various cartridges mounting
Disaster Recovery activity (once a year)

Technology used:
non-proprietary


Productivity Tools
Lotus Notes, Lotus Notes dbase Problem Report log,
Thunderbird mail,
Tivoli Service Desk client, Mozilla Request Tracker,
Open Office, MSOffice, Lotus SmartSuite,

--Open Office Vs. MS Office--

Visio, PageMaker, Corel Draw, Photoshop, PC Anywhere,
Mail2web

System:
Service Delivery Manager
Managed Ops Structure
Process Logs/ Schedule / Red books
SLA
Pager/Blue Satellite SAP-Java / Tivoli console mgr / Control M/EM
Escalation levels awareness
Job processing instructions/ procedures / technical processes
Password admin/root administration
Password secure
UPS/Temp/humidity management
Closed Circuit/ People ip/TV monitor
Security: In & out of datacenter/command centre
Access – biometrics
Access violation report (OS, perimeter, and apps)

Panel Monitors


1200H
Monitoring system messages
Lotus Notes Sametime / IPmessages

Technology:

Console system
Tivoli Enterprise Console, Control M /EM

Interface Engine/Network monitoring system
Cloverleaf multi threads - QDX Integrator, Big brother- WLAN, SCALE –financial index interface management

1400H

Technology:
Outsourcing
1. Must correlate 80/20 principle with Ibm's outsourcing concepts/practises and PC’s/THinkpad's sell out.


1500H
Mounting more of seasonal cartridges

Backup system
Tivoli storage manager


1530H
Transfer of knowledge hour
Do you know PC systems?
PC ---*embly (*striken out due to net rule in obscene words)
I’m really encouraging everyone to know HW of a PC (assemble one and know the Poka yoke (pls don’t ask me, instead google it) of the components. The physical knowledge of architecture of it really helps – programmers, system analysts, designers to do their thing in accordance with the structure of a hardware. Basically PC = Midrange. Mainframes, Unix servers.

Technological add in parallel with:
1. Leased line è wireless technology
2. broadband è T1
3. routers è multiplexers
4. disk technology
5. Session space
6. optics
7. Connectivity USB, firewire, blue tooth



Problem in technology:
Terrorism. terrorism (for one) ; as at 9/11 the committee for eavesdropping in the US....Bush pushes this - he should be, he 's the president concerned on any premeditated attack...i believe that one concept used in Conspiracy Theory...

1700H (or midnight for others)
Promo-to-production (Transport/UAT/SIT etc) or pan out facilities

Technology:
SAP Transport - one of the best and the easiest

1900H


2100H Backup flashcopying some filesystem cant bedone during the day


0100H ~ 0530H

Series of backups
Escalation ready
Remote Monitoring

Dilemma of Ops Mgr
Don’t burn the bridge of which you may also pass.
Culture : playing safe (thus support blk and white)
Operations aka arcade?
You tubers

Technology:
Web 2.0
Silicon Valley consultants call it Web 2.0, as if it were a new version of some old software. But it's really a revolution; that’s why Windows are now out of the box.


Internet access of each stations
IPmessages
Job seeking while on duty

From Desiderata
Keep interested in your own career, however humble;
it is a real possession in the changing fortunes of time.
Exercise caution in your business affairs;
for the world is full of trickery.
But let this not blind you to what virtue there is;
many persons strive for high ideals;
and everywhere life is full of heroism.